FoIP Pioneers

A new BladeWare customer—an enterprise-fax OEM—reported that one of his end-users was dissatisfied with their fax server’s performance as they had a 25% fax-transaction failure rate.  They wanted to know what was wrong with BladeWare.  After determining that there were no outstanding tickets for this system, we knew that the end user and our OEM assumed what everyone new to FoIP assumes, that it was a problem with the newly purchased system, which was based on BladeWare.  That’s quite reasonable; after all, their PSTN-based fax machines and fax server had a 97% success rate, and many of those failures were called-terminal problems, such as being out of paper. Continue reading “FoIP Pioneers” »

See Us at ITEXPO West in Austin

Hope you're going to ITEXPO West 2012 in Austin (Oct. 2-5). We'll be there in booth 722. If you're an ITSP and trying to make FoIP work, save yourself some aggravation and come to see us since we have "FoIP in a box" for you. Full Post

Smart ATA: It’s Just Amazing

We were in Miami Beach last week at ITEXPO. Great duty. The weather let us know why folks go there in February. It was perfect. And so was the show. Full Post

ITEXPO West 2011

Just returned from ITEXPO. It was in blazing-hot Austin, TX, which is a very cool town. And it was very cool for Commetrex and NetGen Communications, our sister company, which is producing and marketing Smart ATA, which we announced at the show. It also turned out to be way cool for the ITSPs who stopped at our booth when they learned about Smart ATA, and what it could do for their success with FoIP. Full Post

The Smart ATA Story: Solving Three Big FoIP Problems

If you read our newsletters, you may remember that Commetrex has developed a new FoIP technology, Smart FoIP, which, among other things, improves the success of FoIP session establishment by up to 10% in SIP networks. Now, instead of talking about technology, we’re talking about a product that uses the technology to solve major problems for the industry. Full Post