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The Rodney Dangerfield of Technologies?

Fax just don’t get no respect! Every business uses fax, but, until recently, making FoIP work has been, at best, an afterthought by our industry. Item: wideband voice, a relatively new technology, is considered a major driver of ENUM, which allows pure-IP routing for HD (or wideband) voice. Full Post

ITEXPO West 2011

Just returned from ITEXPO. It was in blazing-hot Austin, TX, which is a very cool town. And it was very cool for Commetrex and NetGen Communications, our sister company, which is producing and marketing Smart ATA, which we announced at the show. It also turned out to be way cool for the ITSPs who stopped at our booth when they learned about Smart ATA, and what it could do for their success with FoIP. Full Post

The Smart ATA Story: Solving Three Big FoIP Problems

If you read our newsletters, you may remember that Commetrex has developed a new FoIP technology, Smart FoIP, which, among other things, improves the success of FoIP session establishment by up to 10% in SIP networks. Now, instead of talking about technology, we’re talking about a product that uses the technology to solve major problems for the industry. Full Post

FoIP Needs ENUM!

Two years ago we did some serious outbound testing with the cooperation of Copia International, one of our enterprise-fax server OEMs. Copia’s CopiaFacts is a full-function server for the enterprise, but it has a bunch of features that the mission-critical fax-broadcast guys find to be really helpful. So we were able to gather some very beneficial data as Copia performs evals for broadcast customers. Full Post

FoIP Presentation at ITEXPO East 2011

i3 forumHere’s a summary of my talk at ITEXPO given on 2/3/11.“Telefacsimile” went commercial 150 years ago. Seems like yesterday, doesn’t it? G3 fax, made possible by the microprocessor, is now 31. And T.38 turned 12 last October ... a mere kid. Full Post

Cut the Big Guys Some Slack

Cliff Schornak

Cliff Schornak

In marketing, it’s axiomatic that the market leader enjoys the highest margins, but it doesn’t end there. It extends to giving the large company a ride when it comes to interoperability problems in the field. If there’s a problem, it must be the little guy. Right? In this case, the little guy is Commetrex. And even though we can make a very strong case for being the industry’s interop leader, we still must prove that it’s not our problem if the other vendor is much bigger then we are. Goes with the territory. Full Post

Smart FoIP in Gateways

Smart FoIPThe wide-scale deployment of V.34 fax terminals is making the design of FoIP-capable IP-PSTN gateways much more of a challenge since V.34 terminals employ a completely different start-up sequence than non-V.34 machines. Moreover, since gateways typically begin calls in G.711 pass-through mode (rather than T.38), V.34-capable endpoints can actually “hear each other” well in advance of the resolution of the SIP signaling resolving the session’s setup. This means the gateways must take an “activist” role to ensure that T.38 is “given a chance” prior to the endpoints going on their merry way, leaving the gateways behind. Full Post

T.38′s Not the Problem!

Whenever I hear someone tell me that T.38 isn’t capable of bringing reliable real-time fax to IP-carrier networks, I resist the temptation to roll my eyes. Instead, with missionary zeal, I explain that if T.38 provides reliable fax in enterprise IP networks, and, if real-time fax is problematic in carrier networks, it’s not because there is a problem with T.38, there’s a problem with the way it’s being used ... possibly abused. You might argue that it doesn’t matter why, either it does the job or it doesn’t. Good point. Read on. Full Post

The Skinny on FoIP for TMCnet.com

I was recently interviewed by Erik Linask, Group Editorial Director at TMCnet.com (Technology Marketing Corporation). TMC is “The World’s Largest Communications and Technology Community”, so we are particularly pleased by the interview, which is now featured on their website, www.tmcnet.com. You should find the interview interesting if you are following the move of the global telecom infrastructure to IP, and how it is going to support fax, which, of course, it must. I also shared with Erik why we believe that, for the enterprise-fax OEM, Commetrex offers the industry’s broadest product line.Take a look and tell me what you think.

What Gives with V.34 Fax?

Currently, there are not many V.34-capable gateways available, and only one V.34-capable FoIP fax server. This is so despite the fact that over half of the machines installed in the last five years support V.34. So, what gives? Full Post